Shipping Policy

Thank you for shopping with Alvera. Below you will find information about our shipping process and delivery times.

Order Processing

All orders are processed within 1–3 business days after the order is placed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.

Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times vary depending on your location:

• United Kingdom: 7–12 business days

• Europe: 7–12 business days

Please note that delivery times are estimates and may vary due to factors outside our control such as customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping is free on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 days to update after shipment.

Incorrect Address

Please ensure that your shipping address is correct before completing your purchase.

If an incorrect address is provided and the order has already been shipped, we may not be able to make changes. In such cases, Alvera cannot be held responsible for lost packages.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.

Contact Us

If you have any questions about shipping, please contact our support team:

Email: alverasupport@gmail.com